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PridePay FAQs

What is PridePay?

PridePay allows you to securely pay at the pump with your smartphone, while saving 10¢ /gal and Earning 2¢/gal on every gallon of gas.

Can I keep using my Savings and Rewards card?

Yes, your Savings and Rewards cards will continue to function in the same way that they always have.

How do I sign up?

After downloading and opening the app, tap on “1st time app setup”.  Follow the prompts for adding a Rewards card if you don’t already have one.  If you need a Savings card, complete the "1st time app setup”, then simply navigate to the home page and tap on the "SAVE 10¢/gal" tab towards the bottom of the screen.  Fill out the form to start the process of getting a digital Savings Card.

Is PridePay safe to use?

Yes, PridePay is PIN protected. You also receive an email confirmation with each use.

Can I still redeem my Rewards balance at the pump using PridePay?

Yes

  1. Tap “PridePay”
  2. Enter your pump # and tap “START PUMP”
  3. Select you Rewards card in the “Payment” dropdown menu
  4. Tap “Begin Purchase”

How do I activate my card?

Within 1-3 business days after you enroll your card, our processor National Payment Card, will make a small test deposit and withdrawal of a few cents to verify your information. You will need to verify those amounts online at www.PrideVerify.com, or by phone at 877-403-2222.

I already have a bank debit card, why can't I receive a discount when I use that?

We pay very high fees to the banks and credit card companies any time a credit card or bank debit card is swiped. Since this is our own card, we don’t have to pay those fees; which means that we can pass the savings along to you!

Why is my driver's license information needed?

PridePay and Savings debit card transactions are no different than writing a check for payment and being asked to show your driver license as an ID. It is used only to verify your identity as a participant in the program.

I set up my Pride app. How do I use it at the pump?

1. Tap “PridePay”
2. Enter your pump # and tap “START PUMP”
3. Select your method of payment in the “Payment” dropdown menu
4 . Tap “Begin Purchase”